Privacy Policy

Effective Date: July 13, 2026

At Pierre Cleaning Service, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, protect, and manage your information when you use our website or request our professional cleaning services.

By using our website or booking our services, you agree to the practices described in this Privacy Policy.

  1. Information We Collect

When you contact us or schedule a cleaning service, we may collect certain information needed to provide a smooth and reliable experience. This may include:

  • Name and contact details
  • Phone number and email address
  • Service address
  • Cleaning service preferences
  • Appointment details
  • Payment-related information when required
  • Any additional information you provide when communicating with us

We only collect information that is necessary to provide and improve our cleaning services.

  1. How We Use Your Information

The information we collect may be used for the following purposes:

  • Scheduling and managing cleaning appointments
  • Providing residential and commercial cleaning services
  • Communicating with you about your booking or inquiries
  • Providing service updates and important notifications
  • Improving our customer experience and service quality
  • Processing payments when applicable
  • Responding to questions, requests, or feedback

We use your information only for legitimate business purposes and to provide the services you request.

  1. Providing Cleaning Services

To deliver professional cleaning services, we may use the information you provide to understand your cleaning needs, access requirements, preferred schedules, and any special instructions.

We aim to maintain professionalism, reliability, and respect for your home or workplace while handling your information responsibly.

  1. Information Protection

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure.

While we work hard to keep your information secure, no online method of communication or data storage can be guaranteed to be completely secure. We encourage customers to take care when sharing personal information online.

  1. Sharing Your Information

We do not sell, rent, or trade your personal information.

Your information may only be shared when necessary to:

  • Provide requested cleaning services
  • Process payments
  • Meet legal obligations
  • Protect the safety, rights, or property of our customers and business

Any third parties involved in providing support services are expected to handle information responsibly.

  1. Cookies and Website Usage

Our website may use cookies or similar technologies to improve user experience, understand website traffic, and enhance website performance.

Cookies help us understand how visitors interact with our website and allow us to provide a better online experience. You may choose to disable cookies through your browser settings, although some website features may not function properly.

  1. Communication Preferences

By contacting us or requesting our services, you may receive communication related to your appointments, services, or inquiries.

If we send optional promotional updates in the future, you may choose to unsubscribe or request that we stop sending such communications.

  1. Customer Responsibilities

Customers are responsible for ensuring that the information they provide is accurate and up to date. Providing correct details helps us deliver efficient and reliable cleaning services.

Customers should also inform us of any special instructions, safety concerns, or property conditions that may affect the cleaning process.

  1. Children’s Privacy

Our services are intended for customers who can legally request professional cleaning services. We do not knowingly collect personal information from children without appropriate permission.

If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

  1. Your Privacy Rights

Depending on applicable laws, you may have rights regarding your personal information, including the ability to:

  • Request access to the information we hold about you
  • Ask for corrections to inaccurate information
  • Request deletion of certain personal information
  • Ask questions about how your information is used

To make a privacy-related request, please contact us directly.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business operations, or legal requirements.

Any updates will be posted on this page with the revised effective date. We encourage customers to review this policy periodically.

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us.

At Pierre Cleaning Service, we are committed to providing dependable cleaning services while respecting your privacy and maintaining your trust.